FAQ
WE’VE COLLECTED SOME OF OUR FREQUENTLY ASKED QUESTIONS TO HELP YOU WITH THE PROCESS!
1. How do I get started?
With a simple phone call or text, we will set up an appointment at the potential project site, to give you an estimate for your project. There is no fee for the initial consultation.
Should you need an estimate sooner, we also offer online estimates where the potential client would provide photos and videos of the project and we will provide a rough estimate based on the information provided.
2. What do I need for the first meeting?
Your ideas, goals, and budget are a great start! Our owner, Mr. Robert Lezark will meet with you and review the scope of work. This will give you the opportunity to have all of your questions and concerns answered.
3. I've had the initial consultation, now what?
After the initial consultation, you will receive an email from us within one-two weeks. If you are comfortable with the parameters of your quote, we will set up a contract signing date where we will discuss the entire project, sign the contract, and pick up the initial deposit.
4. Who will supervise my job?
The owner, Robert Lezark, will oversee the entire project from start to finish. Other personnel may be assigned to your whole job or just different portions of it but be rest assured that Mr. Lezark will be there every step of the way. Should any questions arise, we will be there to answer them.
5. What if we want to make changes to the proposal?
That is completely normal! The proposal is only the beginning. It is expected that improvements/changes will be made throughout the planning and construction process. Revisions are addressed by change order to the contract. Change Orders will require an additional fee to the projected budget.
6. When will my job start?
Based on the scope of your project, RCL Construction Solutions will give you a projected start date, as well as a projected completion date.
7. Do you offer any payment plans?
Yes. We do offer payment plans at predetermined intervals. We also accept cash, check, and credit cards (with an additional fee).
8. What if I know I need a project completed but cannot picture the end result?
This is also completely normal. Sometimes it is difficult for our clients to visualize the completed project or you may need extra guidance bringing their vision to life. This is why we have an interior designer on staff to help you every step of the way.
9. How is clean up and removal of construction debris handled?
Clean-ups are made on a regular basis by our employees. Construction debris is removed from the job site as soon as possible.
10. Can you bill my home insurance?
We cannot bill your insurance, but we will provide all the documentation that you need to file for reimbursement.
11. What is included with your free repair estimate?
All of our estimates include a fully detailed scope of the work to be completed. You will receive a written report with a breakdown of the cost and time estimated for your project.
12. How will you handle the scheduling of your work orders?
We communicate with you every step of the way. If we can see that we will not have the work completed by the agreed-upon time, we will reach out to get a new completion date.